FAQ

WHAT IS BROAD SPECTRUM HEMP OIL?

Broad spectrum hemp oil is an extract of the hemp plant which, as the name implies, contains all or most of the cannabinoids and compounds found in the source plant. The oil accurately reflects the naturally occurring chemical composition of hemp unlike isolated or synthetic cannabinoids. This is thought to increase its efficacy as a support for the human endocannabinoid system - a network of receptors found throughout the body that help regulate various physiological and cognitive functions such as mood, pain-sensation, appetite and more.

WHERE DO YOU SOURCE YOUR HEMP OIL?

We source broad spectrum hemp oil extracted from non-GMO hemp grown and processed in the USA.

ARE YOUR PRODUCTS VEGAN? (EVEN THE FRUIT JELLIES?)

Yes, all of our products are completely plant-based. We use fruit-derived pectin as the gelling agent in our Fruit Jellies.

DO YOUR PRODUCTS CONTAIN ALLERGENS?

Majoon contains cashews and coconut oil. Fruit Jellies do not contain allergens.  

HOW SHOULD THE PRODUCTS BE STORED?

Store the Fruit Jellies in an airtight container at room temperature in a cool and dry place, away from the sun. If you prefer a firmer texture, store them in the refrigerator and enjoy them chilled. Store the Majoon in an airtight container in the refrigerator after opening.

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

Our confections are best consumed soon after the date of purchase. Both the jellies and majoon may begin to harden after a few months, especially if they are exposed to air. We recommend the products be stored in airtight containers or sealed plastic bags at all times.

IS YOUR PACKAGING RECYCLABLE?

Our box, candy cups and candy pads are all recyclable, and our plastic wrap is 100% biodegradable.

WHEN WILL MY ORDER SHIP?

We ship confections Monday through Thursday to avoid having products held in shipping facilities over the weekend. We ship our products using USPS, UPS, or FedEx and will provide you with tracking info as soon as it’s available.

WHERE CAN I GET FREE SHIPPING?

We provide free shipping to most states in the USA

MAY I RETURN MY ORDER FOR A REFUND?

We’re a small team making edibles by hand in small batches. That being the case, we cannot accommodate returns or refunds at this time. However, we’d love to hear any feedback or suggestions you may have so please do not hesitate to contact us at hi@jinnand.co

WHAT IF MY PACKAGE DOES NOT ARRIVE?

Please email us at hi@jinnand.co and we will work with the carrier to locate your package and/or replace it if it has been lost.

HOW DO WE CONTACT YOU?

Please email any inquires, feedback or suggestions to hi@jinnand.co

hi@jinnand.co
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Consult a physician before using this product. Do not use if pregnant, lactating, suffering from a medical condition, or taking other medications. Keep out of reach of children. Not intended for use by persons under the age of 18.